Terms &
Conditions
Effective Date: 17/05/24
1. Introduction
Welcome to Theia Skin Clinic. By accessing or using our services, website, or visiting our clinic, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, please do not use our services.
Appointments and Services
Booking Appointments: Patients can book appointments via our website, by phone, or in person. Appointment availability is subject to scheduling and clinic hours.
Cancellations and Rescheduling: We request that patients provide at least 24 hours' notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.
Service Limitations: Theia Skin Clinic reserves the right to modify, suspend, or discontinue any service without prior notice. We are committed to providing high-quality healthcare but cannot guarantee specific outcomes for all treatments.
Payment Terms
Fees and Payments: Payment for all services must be made in full at the time of the appointment unless otherwise agreed upon. We accept major credit cards, debit cards, and cash.
Refunds: Fees for completed services are non-refundable. Refunds for prepaid services will be considered on a case-by-case basis and at the discretion of the clinic.
Financing: We offer financing options for certain treatments. Please contact our staff for more information about eligibility and terms.
Patient Responsibilities
Medical History: Patients must provide accurate and complete medical information to ensure the effectiveness and safety of treatments.
Compliance: Patients are expected to follow the treatment plan and post-care instructions provided by their healthcare provider. Failure to comply may affect treatment outcomes.
Conduct: Theia Skin Clinic aims to provide a comfortable environment for all patients. Disrespectful or disruptive behavior will not be tolerated, and we reserve the right to refuse service to individuals who do not adhere to this policy.
Limitation of Liability
No Guarantees: While we strive for the best possible outcomes, Theia Skin Clinic cannot guarantee specific results from any treatment. Individual results may vary based on numerous factors, including medical history and patient compliance.
Liability: Theia Skin Clinic and its staff are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services, including but not limited to complications or dissatisfaction with treatment outcomes.
Intellectual Property
Content Ownership: All content, including text, graphics, logos, and images on our website and marketing materials, is the property of Theia Skin Clinic and is protected by intellectual property laws.
Restrictions: You may not reproduce, distribute, or use any content from our website or materials for commercial purposes without prior written consent from Theia Skin Clinic.
Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Changes to Terms and Conditions
Theia Skin Clinic may update these Terms and Conditions from time to time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Theia Skin Clinic [Address] [Phone Number] [Email Address]
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